CSAM customer case: The Welsh Ambulance Services NHS Trust

The pressure on ambulance services and health authorities to maximize resources is enormous. That makes CSAM’s Optima Predict software an operational gamechanger. It helps emergency response organisations to optimize the use of their resources whether that’s the ambulance fleet, the ambulance stations, or their human resources.

In this case study, we explore how CSAM Optima Predict simulation software is enabling the Welsh Ambulance Services NHS Trust (WAST) to model ambulance operations and inform strategic and tactical planning. The solution has benefited WAST in multiple ways. Whilst it fulfils its core purpose of assisting WAST to make the most of valuable and scarce emergency service resources, it is also helpful in providing the data WAST needs to justify and secure additional funding.

Read more here about how the solution and how WAST and CSAM’s Analysts worked together to implement a truly transformative approach for resource modelling.