Woman in the back of an ambulance using CSAM Paratus

New knowledge base improves on-the-go decision making for paramedics

By creating a knowledge base that is interactive with the paramedic care process, the latest version of CSAM Paratus EMR has put a clear distance between CSAM and its rivals in this space CSAM Paratus EMR is a workflow support system for paramedics that is used widely across ambulance services in Sweden, where 12 out [...]

CSAM customer case: The South Central Ambulance Service

The UK’s South Central Ambulance Service (SCAS) uses CSAM’s Optima Predict software to model critical operational decisions and determine long-term strategy. The software has become an increasingly crucial component of the service’s decision-making process. SCAS serves a large and geographically diverse region, encompassing Berkshire, Buckinghamshire, Hampshire and Oxfordshire. It receives approximately 1.2 million 999 calls and attends 500,000 incidents every year. [...]

Oncology and beyond:
broadening the market for CSAM Cytodose

Widely used across the Nordics for almost two decades, the medication management system for cancer treatments has retained trust and relevance through constant improvement. Now CSAM is getting ready to extend its capabilities to other use cases The prospect of cancer treatment can be as frightening as the cancer diagnosis itself. The outcome of chemotherapy [...]

CSAM People – Meet Martin Clark

‘We have bold growth plans for CSAM Optima’ Martin Clark, Director of Business Development at CSAM Optima, has bold plans for its emergency response solutions not just in his native England but also in markets across Europe, North America, and Canada This year has been especially challenging for health services, with record summer temperatures and [...]

CSAM customer case: The Welsh Ambulance Services NHS Trust

The pressure on ambulance services and health authorities to maximize resources is enormous. That makes CSAM’s Optima Predict software an operational gamechanger. It helps emergency response organisations to optimize the use of their resources whether that’s the ambulance fleet, the ambulance stations, or their human resources. In this case study, we explore how CSAM Optima [...]
Three paramedics running a patient on a stretcher into an ambulance.

CSAM customer case: Valencia 112 emergency response system

With more than five million inhabitants, Valencia is one of the most populous regions in Spain. Valencia 112 is responsible for managing emergency response across the region, receiving an average of 3 million incoming calls every year - more than 8,200 every day. For Valencia 112, CSAM CoordCom software is at the heart of an [...]

CSAM People – Meet Jörgen Persson

‘Our new medical imaging platform is the job of my life’ Jörgen Persson is the technology lead of a milestone project that is re-engineering three industry-leading CSAM solutions to create a single life-saving and cost-effective proposition for hospitals and healthcare centres in the Nordics and beyond. “When it comes to coding, I am a bit [...]

How CSAM AMIS cloud helps municipalities regain control

In May 2022, the casualty clinic serving the seven municipalities of Søre Sunnmøre in west Norway went live with a cloud implementation of CSAM AMIS – the first “legevakt” to do so. “There are just two of us running the clinic, two nurses,” says Erlend Bae, manager of Søre Sunnmøre. “It’s difficult for us to [...]

Whitepaper: How CSAM AMIS marries functionality with health outcomes

Unique yet universal CSAM has been a leading technology provider to the Norwegian healthcare system for almost two decades. A cornerstone of its eHealth ecosystem is AMIS, the call centre platform that has registered and handled more than 10 million emergency incidents across all municipalities in Norway since it came onto the market. AMIS was [...]

CSAM People – Meet Jonas Borgström

As former fireman and paramedic, Jonas Borgström is ideally placed to drive life-saving change at CSAM Paratus It is not surprising that Saab wanted Jonas Borgström to join Paratus as manager of sales; what is rather more unusual is that they rang him from Thailand – “It was the middle of the night in Sweden” [...]