Technical Specialist – Connected Healthcare

Job Categories: Customer Delivery & Support
Job Types: Full Time
Locations: Denmark Finland Norway Sweden UK
Cities: Copenhagen Gothenburg Helsinki Karlstad Oslo Oulu Stockholm Tampere Uppsala Warwickshire
Function / Department: Connected Healthcare
Number of positions: 1

At CSAM, we deliver benchmark eHealth software solutions based on world-renowned Scandinavian healthcare quality and principles. If you are passionate about making the world a healthier place, CSAM’s fast-paced expansion offers exciting career opportunities and personal growth, a dynamic international environment, and the chance to leave an important mark though a tech company which is making a difference in people’s lives.

 

As part our Customer Delivery & Support team, you will work closely with your colleagues on setting up and maintain system environments at our customer sites, as well as internally for our Connected Healthcare business area. As a Technical Specialist, you will be a key person in improving installation and maintenance process, and you will work in close collaboration with our operation and development organisation to improve deployment outcomes and monitoring. Join our journey to develop smart, effective solutions that help our customers to treat patients and save lives in any of our offices in Warwickshire/ Stockholm/ Gothenburg/ Karlstad / Uppsala / Tampere/ Helsinki/ Oulu/ Oslo / Copenhagen.

 

As our Technical Specialist you will:

  • Perform customer system installations and setup
  • Setup and configuration of Windows and Linux servers
  • Setup, configuration, and basic creation of MS SQL Server and/or Oracle databases
  • Perform application installation, failover setup and pre-configured installations
  • Conduct high-level root-cause analysis for service interruption and establish preventive measures
  • Handling customer dialogues, requests, and requirements

 

Your matching strengths for our role are:

  • Bachelor’s Degree in Computer Science or similar or equivalent work experience
  • 3+ years’ experience in IT
  • Good understanding of network infrastructure and error tracing
  • Experience with software installation on windows and Linux servers
  • Experience with issue tracing at network and OS level
  • Great communication skills in English
  • Teamwork and customer oriented
  • Strong “Can-do-attitude”, fearless, proactivity and driven
  • Passionate about innovation and working on meaningful projects

 

Would be great, but not mandatory if you have:

  • Knowledge about centralised monitoring and automatic alerts
  • Knowledge of Oracle databases (installation, backup, and recovery)
  • Experience with speaking to customers, both in IT departments and healthcare businesses

 

Get to know us:

Today we are a leading provider of specialist solutions in the Nordics, pan-Europe & beyond, with headquarters in Oslo, and offices in 10 countries in Europe, Asia, and North America. Our highly skilled multicultural team is already serving customers in 25 countries and growing, with solutions that enable hospitals, healthcare providers and emergency responders to access critical information on the spot and provide the highest quality of care.

 

The products we deliver assists healthcare providers and emergency response personnel with secure and innovative tools and data. We are honored with the trust of our users to ensure access to the most relevant information at the point of care and when every second counts. Our leading product portfolio includes innovative specialized solutions connected to healthcare, medical imaging, women and children’s health, public safety, medication management, laboratory information, health management systems and health analytics.

 

We are interviewing continuously, therefore we recommend you submit your application as soon as possible.

 

Looking forward to meeting you!

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