CSAM IMI is an electronic, interactive version of the paper-based Norwegian Index for Medical Emergencies. It supports the work-processes in AMK/LV-center and helps operators to direct inquiries and assign workload appropriately. All entries made in IMI are continuously documented in the CSAM IMI event log, including CSAM AMIS number, patient number, date, time, signature and the description of the activity. CSAM IMI also offers straightforward documentation of time spent on a case and provides easily accessible reports. CSAM IMI is integrated with CSAM AMIS and exchanges between the two systems are handled and recorded automatically.